by admin | Jan 17, 2020 | 3PL Services
Now that the holidays are over, retailers are facing the return of products bought by customers with the best intentions (or not.) Clothing, books, entertainment media, tech gifts, gourmet foods, appliances, and nearly anything else that someone thought was “the...
by admin | Jan 5, 2019 | Customer Services
One of the most important links to your customers is what happens when they call your company. Are they greeted with a friendly, helpful voice, or an indifferent individual who sounds like they’ve been interrupted? It takes one bad call experience posted to social...