by admin | Sep 23, 2019 | 3PL Services
While logistics has stayed the same on a basic level, new trends are disrupting the way it operates. In many cases, that disruptor is technology. Here we’ll examine four of these disruptors that are improving the logistics industry for companies, shippers and...
by admin | Jan 5, 2019 | Customer Services
One of the most important links to your customers is what happens when they call your company. Are they greeted with a friendly, helpful voice, or an indifferent individual who sounds like they’ve been interrupted? It takes one bad call experience posted to social...