Online shopping has become a universal part of everyday life, especially in the US. The increased availability of goods online with ever-faster shopping started with market disruptor Amazon. As other retailers work to catch up to Amazon, e-commerce continues to grow as an industry with no signs of … [Read more...] about How The Growth Of E-Commerce Affects The 3PL Industry
Without orders and order management, your company wouldn’t be in business. How you handle those orders is essential for not only serving your customers but giving them a reason to come back. A great customer experience turns into repeat business. But bad customer experience can cost multiple sales … [Read more...] about Order Management And Order Processing: Business Essentials For 3PLs
It’s no secret that the US job market is flying along at a fast rate. If your field is logistics, or you’re interested in moving to logistics, you may be wondering what the best jobs are. While they’re not usually careers college graduates think about, careers in supply chain and logistics are … [Read more...] about Top High-Demand Careers In Logistics Today
Two of the most prized traits in logistics are speed and productivity. When you can put them together in one place, customers are happier. Cross docking is a practice that not only increases shipping speed, but offers additional benefits than other shipping practices. How It … [Read more...] about What Is “Cross Docking” In The 3PL Industry?
In the course of business, it’s always a challenge to keep things going while improving. One of those ways you can do both is to sign on with a 3PL, or Third Party Logistics provider to take over some or all of your supply chain. It may seem odd to consider outsourcing such a big part of your … [Read more...] about Main Reasons A Company Might Turn To A 3PL Provider?
What’s the biggest concern in trucking? It’s the slowly decreasing supply of over-the-road drivers, at a time when freight is at an all-time high. E-commerce continues to increase, all the while requiring faster and faster delivery times due to industry disruptors like Amazon and … [Read more...] about Self-Driving Trucks and the 3PL industry in Southern California
One of the most important links to your customers is what happens when they call your company. Are they greeted with a friendly, helpful voice, or an indifferent individual who sounds like they’ve been interrupted? It takes one bad call experience posted to social media to turn a large number … [Read more...] about Quality Interaction With Customers Is Critical. How Do 3PL Call Centers Monitor This Function In Southern CA?